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Net Tech Assistant - from 0.65p per min

A Net Tech Assistant does all that a Net Tech Receptionist does and more. The Net Tech Assistant service allows for the operators to be trained in depth in your business’ products and services. Consequently a Net Tech Assistant can be utilized in more ways than just taking messages. Here are some ways that a Net Tech Assistant can be utilized:

Customer Services

Net Tech Assistant operators are sufficiently trained in your products/services to carry out basic customer services functions like providing information to your customers, resolving queries and issues and providing management information.

• Inbound Sales Enquiries
Assistant operators are able to perform basic sales order functions. They are able to take prospective sales calls, process phone orders and dispatch brochures etc.

• Financial Application Form Fulfillment
Assistant Operators can take all the necessary details for credit applications.

• Technical Support/Helpdesk
Net Tech Assistants can be trained to provide basic technical support to your clients and escalate to 2nd level support where necessary.

Now included!
• Net Tech Virtual Assistant!
Your Virtual Assistant can process your email queries and interact with people on your website in real-time through our innovative Live-e-Rep (Live-e-Rep.co.uk) product.

• Price Plans
Assistant Operators are available from £350 per month.

Call Answering(200 free calls) Additional Calls	75p per Call
Call Transfer to landline	10p per Call
Call Transfer to mobile	25p per min
Messages via e-mail	FREE
Messages via SMS	15p per message
Emails/Web Enquiries answered (100 Free). Additional	50p per enquiry

Services Offerings

•	Net Tech Receptionist: Never miss a call or lose a potential customer because you cannot answer the phone all the time. Fact: Over 75% of callers do not call back if they hear an answer machine or the engaged tone. Free yourself to run your business and let a professional Net Tech Receptionist deal with all of your calls.

•	Net Tech Assistant: A Net Tech Assistant does all that a Net Tech Receptionist does and more. The Net Tech Assistant service allows for the operators to be trained in depth in your business, products and services. Consequently a Net Tech Assistant can be utilized in more ways than just taking messages

•	Net Tech Dedicated Assistant: Net Tech Dedicated Assistant is our true BPO offering. You can hire a dedicated assistant (or a team of assistants) who will work exclusively for your business.