Inbound
Net Tech Assistant - from 0.65p per min

A Net Tech Assistant does all that a Net Tech Receptionist does and more. The Net Tech Assistant service allows for the operators to be trained in depth in your business’ products and services. Consequently a Net Tech Assistant can be utilized in more ways than just taking messages. Here are some ways that a Net Tech Assistant can be utilized:

Customer Services

Net Tech Assistant operators are sufficiently trained in your products/services to carry out basic customer services functions like providing information to your customers, resolving queries and issues and providing management information.

• Inbound Sales Enquiries
Assistant operators are able to perform basic sales order functions. They are able to take prospective sales calls, process phone orders and dispatch brochures etc.

• Financial Application Form Fulfillment
Assistant Operators can take all the necessary details for credit applications.

• Technical Support/Helpdesk
Net Tech Assistants can be trained to provide basic technical support to your clients and escalate to 2nd level support where necessary.

Now included!
• Net Tech Virtual Assistant!
Your Virtual Assistant can process your email queries and interact with people on your website in real-time through our innovative Live-e-Rep (Live-e-Rep.co.uk) product.

• Price Plans Assistant Operators are available from £350 per month.