Inbound
Net Tech Assistant - from 0.65p per min
A Net Tech Assistant does all that a Net Tech Receptionist does and more. The Net Tech Assistant service allows for the operators to be trained in depth in your business’ products and services. Consequently a Net Tech Assistant can be utilized in more ways than just taking messages. Here are some ways that a Net Tech Assistant can be utilized:
Customer Services
Net Tech Assistant operators are sufficiently trained in your products/services to carry out basic customer services functions like providing information to your customers, resolving queries and issues and providing management information.
• Inbound Sales Enquiries
Assistant operators are able to perform basic sales order functions. They are able to take prospective sales calls, process phone orders and dispatch brochures etc.
• Financial Application Form Fulfillment
Assistant Operators can take all the necessary details for credit applications.
• Technical Support/Helpdesk
Net Tech Assistants can be trained to provide basic technical support to your clients and escalate to 2nd level support where necessary.
Now included!
• Net Tech Virtual Assistant!
Your Virtual Assistant can process your email queries and interact with people on your website in real-time through our innovative Live-e-Rep (Live-e-Rep.co.uk) product.
• Price Plans
Assistant Operators are available from £350 per month.
| Call Answering(200 free calls) Additional Calls | 75p per Call |
| Call Transfer to landline | 10p per Call |
| Call Transfer to mobile | 25p per min |
| Messages via e-mail | FREE |
| Messages via SMS | 15p per message |
| Emails/Web Enquiries answered (100 Free). Additional | 50p per enquiry |
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"Net Tech are very approachable and always work consistently hard to deliver the best results possible for us, which leaves us time to focus on our core activity."
Mark Field
Marketing Director
DM Informatics
"I found the service from Nettech excellent; they have been very professional and committed to me as a customer. I would highly recommend their services"
Mr Shelldon Stoute
Managing Director
Total Sun Energy Limited
"Nettech is a very professional company. It helped us define our market, build the market development plan, resource plan and launch the entire initiative. I would like to thank them for all thier assistance and wish them Success in thier Business Endeavors."
Peter Mallott
Director
Erlang Consulting
